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Careers

Greater Victoria Housing Society is growing, and we are looking for people who value compassion and diversity to join our team.

We are committed to continuing to explore the importance of equity and its applications in the workplace.

Our team is made up of many wonderful diverse people, united by an understanding of the importance of providing housing to those who need it.

The Organization

Greater Victoria Housing Society is an award-winning registered charity and not for profit organization dedicated to providing high quality, secure and affordable rental housing for low to moderate income households. Known for excellent service, we contribute to healthy, thriving, and livable communities.

Purpose of the Position

Reporting to the Manager of Daily Operations and supporting the Manager of Capital Assets, the Lead Maintenance position acts as a senior member of the maintenance team and is responsible for ensuring GVHS assets are safe, accessible, sustainable, and maintained at a high quality. The Lead Maintenance position is charged with quality assurance of Suite Turnovers and overseeing and participating in maintaining in good working order, through repair or replacement, the physical assets of each building managed by the Society. The Lead Maintenance position ensures that GVHS remains a desirable, inclusive and equitable employer, leads employee engagement and supports the GVHS mission of managing quality rental homes and contributing to thriving communities.

Job Description

Location: Victoria, British Columbia

Department: Daily Operations

Employment Type: Full-Time

Minimum Experience: Experienced

Compensation: $34.06 per hour + Benefits (35 hour work week)

Duties and Responsibilities

Staff

  • Holds regular team meetings with field staff.
  • Participates in regular meetings with the Manager of Daily Operations and Manager of Capital Assets to review and implement operational priorities.
  • Sets a high standard of customer service, providing mentorship, guidance, and training to employees to ensure a high level of employee knowledge, competency, support, and engagement.
  • Promotes teamwork and a healthy work environment.
  • Mentors, trains, orients and ensures compliance of staff in following GVHS and WorkSafeBC policies and procedures.
  • Participates as member of the Occupational Health and Safety committee.
  • Leads in staff orientation and team building events.
  • Provides feedback with an eye to continuous improvement.
  • Ensures all practices and procedures are aligned with our strategic priorities to create inclusive, diverse, and equitable communities and workplaces. And ensures implementation of same.
  • Assists in department planning and development of processes and procedures.
  • Practices inclusive teamwork and leadership.
  • May act as Manager of Daily Operations/Manager of Capital Assets in their absence.

 

Building Maintenance

  • Responsible for ensuring that scheduled Property Maintenance events (including but not limited to boiler flushes, filter changes, HVAC sediment filters changes etc.) are completed on time.
  • Paints suites, common hallways, doors, frames, trim, lounges, guest rooms, exterior repainting of fences, garden sheds, concrete walls, and parking lot lines.
  • Replaces electrical receptacles; ballasts; switches; fans; electrical fixtures; baseboard heaters/thermostats; breakers and smoke alarms.
  • Replaces and repairs plumbing fixtures and hardware; including toilets, sinks, tubs, and basins, caulking, water lines under two inches in diameter and all sanitary and storm piping.
  • Repairs wall board, sliding doors and window rollers, weather stripping, trim repair and adjusts door closers, window and door locks and hand and balcony rails.
  • Installs cabinetry/countertops and performs other carpentry duties as required.
  • Cleans and repairs roof and gutters, flashing, and does emergency patching and any other associated maintenance.
  • Repairs fencing, and carries out routine maintenance on equipment, parking lot maintenance and cement repairs.
  • Assists as required with annual suite/building inspections and ensures follow ups are completed in a timely manner.
  • Meets contractors and overseas contractor work at Society buildings.
  • Participates in the commissioning of new to GVHS Capital Assets and leads training on new buildings, building technologies and systems.
  • Completes Suite Turn-Over inspections on notification of tenant vacating a suite.
  • Reviews open Work Orders to close or comment as appropriate ensuring they are tracked, completed to GVHS standards and closed in a timely manner.
  • Liaises with contractors.
  • Assists with Capital Renewal projects, including liaising with contractors.

 

Administration

  • Purchases materials and supplies needed for repairs by using established accounts.
  • Works with Senior Caretaker to ensure staff are maintaining an appropriate level of supplies on hand and jobs are completed efficiently.
  • Completes records to account for materials and labour used on projects.
  • Completes Work Orders and Service Requests per the Society’s policies and holds responsibility for ensuring staff are completing Work Orders and Service Requests per Society procedures.
  • May be required to provide holiday and sick coverage for Caretakers, performing duties as noted in the Caretaker Position Description.
  • Responds to emergencies as required.
  • Participates as part of the on-call rotation.
  • Other related duties as required.

Core Competencies

  • Flexibility
  • Collaboration
  • Effective Communication
  • Commitment
  • Empathy
  • Attention to Detail
  • Reliability
  • Resiliency
  • Teamwork
  • Inclusivity

Knowledge, Skills and Abilities

  • Demonstrated excellent interpersonal skills.
  • Excellent communication skills: clear and concise manner in writing and verbally, with a focus on customer service and inclusion.
  • Demonstrated ability to develop, coach, guide staff and build equitable and diverse collaborative teams.
  • Demonstrated ability to establish and maintain positive working relationships with others both internally and externally.
  • Proven record of reliability, flexibility and creativity.
  • Ability to use standardized software packages, including word processing, spreadsheets, presentations, and industry related software
  • Ability to break down complex processes into measurable tasks.
  • Ability to keep accurate records and complete standardized forms.
  • The ability to prioritize and manage various issues at a time while maintaining safety, efficiency and accountability.
  • Ability to identify and mitigate potential safety issues on the job.
  • Knowledge building systems including (but not limited to) regular maintenance and emergency operations for electrical systems, boilers, fire panels, mechanical systems, emergency back-up generators, sprinklers, and timer systems.
  • General skills in painting, plumbing, carpentry, electrical, irrigation, roofing, concrete, and basic metal work.
  • Ability to independently lift and move up to fifty-five (55) pounds frequently, to relocate equipment, furniture, appliances and plumbing fixtures (i.e. toilets etc.) as needed to perform maintenance.
  • Knowledge of building preventative maintenance processes and procedures.
  • Strong problem-solving abilities.
  • Ability to stand for long periods of time.

Education and Experience

  • Diplomas or certificates in building systems/technology an asset.
  • Experience in construction or building maintenance, preferably in multi-residential housing units.
  • Experience in the following skills: painting, plumbing, carpentry, electrical, irrigation, roofing, concrete, and basic metal work.
  • Experience working with clients, customers, and the public.
  • Experience managing coaching, developing staff and leading diverse teams.
  • Experience orienting new staff and developing procedures to successfully onboard new staff.
  • Experience managing or participating in large projects an asset (i.e. envelope repair, boiler replacement, roof replacement)
  • Experience using technology, including maintenance software, the internet, email, and mobile communication devices.
  • Experience documenting and managing performance considered an asset.
  • Experience leading difficult conversations.
  • Experience building trust and enabling teamwork

Working Conditions

  • Union Membership: CUPE Local 1978.
  • Hours of Work as provided in the Collective Agreement.
  • On-Call rotation for afterhours emergency as per Collective Agreement
  • Provides own suitable vehicle and tools (see Appendix A); vehicle mileage allowance and tool allowance provided.
  • Successful completion of a Criminal Record Check.
  • Outdoor work environment – Field Dress Code

 

APPENDIX “A”

Minimum Tool List Requirement for Lead Maintenance

  • Adjustable wrenches 6” – 10”
  • Claw Hammer 16 oz
  • Hack Saw and Blades
  • Screw driver Set
  • Set Hex Keys short
  • Combination Steel Square
  • Pliers 6”
  • Pliers Channel Lock (water pump) 10” or longer
  • Set Wrenches Open end/Box end ¼”- 1-1/8”
  • Flashlight
  • Measuring Tape 12’
  • Wood Plane 6”-9”
  • Wood Chisel 1”
  • Pipe Wrench 10”
  • Hand Saw Fine Cut
  • Drill Battery Powered 3/8
  • Set Twist Drill Bits up to ½ “
  • Drywall Tools, Putty Knives up to 12”, Mud Holders
  • Tool box

Note: These tools are to be provided by the incumbent in the Lead Maintenance position upon commencing in the role. It is expected that tools used in performing work will be maintained in proper working condition over the course of employment.

How To Apply

Please review the full job description before applying and be sure to tell us how you meet our requirements. The link to apply can be found: here

 

The Organization

Greater Victoria Housing Society is an award-winning registered charity and not for profit organization dedicated to providing high quality, secure and affordable rental housing for low to moderate income households. Known for excellent service, we contribute to healthy, thriving, and livable communities.

Purpose of the Position

Reporting directly to the Manager of Daily Operations, the Building Services Representative creates a well-kept and safe residential environment by cleaning and maintaining in good working order the physical assets of each building managed by the Society.

Greater Victoria Housing Society is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our tenants. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

Job Description

Location: Victoria, British Columbia

Department: Daily Operations

Employment Type: Full-Time

Minimum Experience: Entry-level

Compensation: $26.42 per hour + Benefits (35 hour work week)

Duties and Responsibilities

  • Maintain the order and appearance of common and public areas to acceptable standards set by Society policies and checklists.
  • Advise the office of required repairs for Maintenance staff by completion of a Work Order.
  • Follow the Suite Turnover Policy from tenant notice to vacate through to new tenant move in.
  • Walk through the entire building at the beginning of the shift and prior to the end of the shift to detect and report any questionable activity that contravenes the Tenancy Agreement, House Rules, Security, and fire safety items.
  • Perform prompt minor repairs and preventative maintenance including, but not limited to; changing tap washers/inserts, light bulbs (exterior and interior), stove elements, adjusting window closers, adjusting door closers, toilet handles, flappers, and fill valves.
  • Perform outside work including, but not limited to; sweeping and blowing leaves from sidewalks and driveways, removal of papers, garbage and other non-garden debris, salting of sidewalks and driveways, snow removal, ensuring safe entry/exit.
  • Maintain the on-site office; keep a daily journal of work performed, stocking proper supplies and forms.
  • Inspect/clean security camera equipment daily and review footage in response to incidents.
  • Maintain inventories and order necessary supplies as directed.
  • Maintain the building tools and keep in good working order.
  • Maintain registry for key allocation, house rules, laundry schedules, parking space allocations, garden plot allocations, storage lockers, building fire safety plans and any other allocations that may be required.
  • Schedule usage of common areas and guest suite (where applicable); inspect and clean these areas as required.
  • Assist with laundry room equipment maintenance by ensuring that the room is kept clean, and that needed repairs are reported to head office.
  • Perform and record monthly testing and maintenance of the fire alarm, emergency lighting equipment, and emergency generators.
  • Inform the office staff of any warranty deficiencies reported by tenants or discovered during inspections.
  • Monitor condition of exhaust fans, doors, pumps, boilers, fire sprinkler system, heating and ventilating systems, daily.
  • Ensure that the building is Workplace Hazardous Materials Information System (W.H.M.I.S.) compliant and keep up-to-date Material Safety Data Sheets (M.S.D.S.) on all cleaning and hazardous materials as directed.
  • With Maintenance staff or designate, perform annual suite inspections to identify items requiring repair or replacement, and suites not maintained to health or safety standards.
  • Respond promptly to emergency calls and tenant generated Incident Reports, taking appropriate action and answering/responding or notifying appropriate authorities of emergencies.
  • Establish an awareness of the well-being of the Society`s tenants.
  • Promote recycling and compost programs and follow procedures for appropriate pick-up of garbage and junk removal.
  • Other duties as assigned.

Core Competencies

  • Flexibility
  • Collaboration
  • Effective Communication
  • Commitment
  • Empathy
  • Attention to Detail
  • Reliability
  • Resiliency

Knowledge, Skills and Abilities

  • The ability to establish and maintain good working relationships with maintenance staff, office staff, contractors and tenants.
  • The ability to respond to issues with diplomacy and tact while communicating in a clear and concise manner.
  • Ability to de-escalate situations to communicate respectfully and problem-solve with tenants
  • Knowledge of the Residential Tenancy Act and privacy and protection legislation.
  • The ability to set priorities and handle a number of different issues at one time while maintaining safety and efficiency.
  • The ability to keep accurate records and complete standardized forms in writing and on a computer.
  • Knowledge of electrical, elevator, boiler, fire panel, mechanical systems, emergency back-up generator, irrigation sprinkler and timer systems.
  • Physical ability to independently lift up to fifty (50) pounds required.

Education and Experience

  • Experience cleaning multi-unit residential buildings.
  • Experience dealing with tenant issues and/or customer service.
  • Experience keeping records and completing standardized forms.
  • Experience conducting minor and routine maintenance using basic hand tools and cleaning equipment preferably in multi-unit residential buildings.

Working Conditions

  • Work is carried out in all buildings owned by Greater Victoria Housing Society.
  • Physically demanding work environment; 80% physical work, 20% administrative work.
  • Frequent lifting and moving of equipment, furniture, and appliances.
  • Exposure to needle and drug paraphernalia, natural death of residents and potential health hazards (personal protective equipment available).
  • Interact with tenants demanding resolution to maintenance problems or problems with other tenants.
  • Union membership: CUPE Local 1978
  • Provision of own vehicle required
  • Hours of Work as provided in the Collective Agreement
  • Field Dress Code

How To Apply

Please review the full job description before applying and be sure to tell us how you meet our requirements. The link to apply can be found: here

 

Our Culture

Greater Victoria Housing Society is a registered charity and non-profit organization dedicated to providing affordable rental housing for low to moderate-income households. As an equal-opportunity employer, we are committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our tenants. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The employees of Greater Victoria Housing Society are represented by CUPE Local 1978. For details on policy and compensation, view our latest collective agreement.