The Organization
Greater Victoria Housing Society is an award-winning registered charity and not for profit organization dedicated to providing high quality, secure and affordable rental housing for low to moderate income households. Known for excellent service, we contribute to healthy, thriving, and livable communities.
Purpose of the Position
Reporting directly to the Manager of Daily Operations, the Building Services Representative creates a well-kept and safe residential environment by cleaning and maintaining in good working order the physical assets of each building managed by the Society.
Greater Victoria Housing Society is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our tenants. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
Job Description
Location: Victoria, British Columbia
Department: Daily Operations
Employment Type: Full-Time
Minimum Experience: Entry-level
Compensation: $26.42 per hour + Benefits (35 hour work week)
Duties and Responsibilities
- Maintain the order and appearance of common and public areas to acceptable standards set by Society policies and checklists.
- Advise the office of required repairs for Maintenance staff by completion of a Work Order.
- Follow the Suite Turnover Policy from tenant notice to vacate through to new tenant move in.
- Walk through the entire building at the beginning of the shift and prior to the end of the shift to detect and report any questionable activity that contravenes the Tenancy Agreement, House Rules, Security, and fire safety items.
- Perform prompt minor repairs and preventative maintenance including, but not limited to; changing tap washers/inserts, light bulbs (exterior and interior), stove elements, adjusting window closers, adjusting door closers, toilet handles, flappers, and fill valves.
- Perform outside work including, but not limited to; sweeping and blowing leaves from sidewalks and driveways, removal of papers, garbage and other non-garden debris, salting of sidewalks and driveways, snow removal, ensuring safe entry/exit.
- Maintain the on-site office; keep a daily journal of work performed, stocking proper supplies and forms.
- Inspect/clean security camera equipment daily and review footage in response to incidents.
- Maintain inventories and order necessary supplies as directed.
- Maintain the building tools and keep in good working order.
- Maintain registry for key allocation, house rules, laundry schedules, parking space allocations, garden plot allocations, storage lockers, building fire safety plans and any other allocations that may be required.
- Schedule usage of common areas and guest suite (where applicable); inspect and clean these areas as required.
- Assist with laundry room equipment maintenance by ensuring that the room is kept clean, and that needed repairs are reported to head office.
- Perform and record monthly testing and maintenance of the fire alarm, emergency lighting equipment, and emergency generators.
- Inform the office staff of any warranty deficiencies reported by tenants or discovered during inspections.
- Monitor condition of exhaust fans, doors, pumps, boilers, fire sprinkler system, heating and ventilating systems, daily.
- Ensure that the building is Workplace Hazardous Materials Information System (W.H.M.I.S.) compliant and keep up-to-date Material Safety Data Sheets (M.S.D.S.) on all cleaning and hazardous materials as directed.
- With Maintenance staff or designate, perform annual suite inspections to identify items requiring repair or replacement, and suites not maintained to health or safety standards.
- Respond promptly to emergency calls and tenant generated Incident Reports, taking appropriate action and answering/responding or notifying appropriate authorities of emergencies.
- Establish an awareness of the well-being of the Society`s tenants.
- Promote recycling and compost programs and follow procedures for appropriate pick-up of garbage and junk removal.
- Other duties as assigned.
Core Competencies
- Integrity
- Empathy
- Inclusivity
- Curiosity
- Collaboration
- Resilience
- Forward-Thinking
Knowledge, Skills and Abilities
- The ability to establish and maintain good working relationships with maintenance staff, office staff, contractors and tenants.
- The ability to respond to issues with diplomacy and tact while communicating in a clear and concise manner.
- Ability to de-escalate situations to communicate respectfully and problem-solve with tenants
- Knowledge of the Residential Tenancy Act and privacy and protection legislation.
- The ability to set priorities and handle a number of different issues at one time while maintaining safety and efficiency.
- The ability to keep accurate records and complete standardized forms in writing and on a computer.
- Knowledge of electrical, elevator, boiler, fire panel, mechanical systems, emergency back-up generator, irrigation sprinkler and timer systems.
- Physical ability to independently lift up to fifty (50) pounds required.
Education and Experience
- Experience cleaning multi-unit residential buildings.
- Experience dealing with tenant issues and/or customer service.
- Experience keeping records and completing standardized forms.
- Experience conducting minor and routine maintenance using basic hand tools and cleaning equipment preferably in multi-unit residential buildings.
Working Conditions
- Work is carried out in all buildings owned by Greater Victoria Housing Society.
- Physically demanding work environment; 80% physical work, 20% administrative work.
- Frequent lifting and moving of equipment, furniture, and appliances.
- Exposure to needle and drug paraphernalia, natural death of residents and potential health hazards (personal protective equipment available).
- Interact with tenants demanding resolution to maintenance problems or problems with other tenants.
- Union membership: CUPE Local 1978
- Provision of own vehicle required
- Hours of Work as provided in the Collective Agreement
- Field Dress Code
How To Apply
Please review the full job description before applying and be sure to tell us how you meet our requirements. The link to apply can be found: here
The Organization
Greater Victoria Housing Society is an award-winning registered charity and not for profit organization dedicated to providing high quality, secure and affordable rental housing for low to moderate income households. Known for excellent service, we contribute to healthy, thriving, and livable communities.
Purpose of the Position
Reporting to the Manager of Daily Operations, the Maintenance Representative creates a safe residential environment by maintaining in good working order, through repair or replacement, the physical assets of each building managed by the Society.
Job Description
Location: Victoria, British Columbia
Department: Daily Operations
Employment Type: Full-Time
Minimum Experience: Mid-level
Compensation: $30.93 per hour + Benefits (35 hour work week)
After hours call phone on rotation with other department staff.
Duties and Responsibilities
Building Maintenance
- Paint suites, common hallways, doors, frames, trim, lounges, guest rooms, exterior repainting of fences, garden sheds, concrete walls and parking lot lines.
- Replace electrical receptacles; ballasts; switches; fans; electrical fixtures; baseboard heaters/thermostats; breakers and smoke alarms.
- Plumbing fixtures and hardware; including toilets, sinks, tubs, and basins, caulking, water lines under two inches in diameter and all sanitary and storm piping.
- Repair wall board; sliding door and window rollers; weather stripping; trim repair and adjust door closers; window and door locks and hand and balcony rails.
- Clean and repair roof and gutters; flashing; emergency patching any other associated maintenance.
- Repair fencing; and carry out routine maintenance on equipment; parking lot maintenance and cement repairs.
Administration
- Purchase materials and supplies needed for repairs by using established accounts.
- Complete records to account for materials and labour used on projects.
- Complete Work Orders per the Society’s policy.
- With Caretaker staff or designate, performing annual suite inspections to identify items requiring repair or replacement, and suites not maintained to health or safety standards.
- May be required to provide holiday and sick coverage for Building Caretakers, performing duties as noted in the Building Caretaker Position Description.
- Respond to emergencies as required.
- Trains and orientates new caretakers on caretaking practice as requested.
Core Competencies
- Flexibility
- Collaboration
- Effective Communication
- Commitment
- Empathy
- Attention to Detail
- Reliability
- Resiliency
Knowledge, Skills and Abilities
- Knowledge of both regular maintenance and emergency operations for electrical systems, elevators, boilers, fire panels, mechanical systems, emergency back-up generators, sprinklers, and timer systems.
- Skills in painting, plumbing, carpentry, electrical, irrigation, roofing, concrete and basic metal work.
- Ability to independently lift and move up to fifty-five (55) pounds frequently, to relocate equipment, furniture and appliances as needed to perform maintenance.
- Establish and maintain good working relationships with building caretakers, office staff and tenants. Respond to issues with diplomacy and tact.
- Prioritize and manage various issues at a time while maintaining safety and efficiency.
- Ability to stand for long periods of time.
- Keep accurate records and complete standardized forms.
- Communicate with tenants, staff, suppliers, and contractors in a clear, concise manner in writing and verbally, with a focus on customer service.
- Ability to identify and mitigate potential safety issues on the job.
Education and Experience
- Grade 12 or equivalent.
- Diplomas or certificates in building systems/technology preferable.
- Experience in construction or building maintenance preferably in multi-residential housing units.
- Experience in one or more of the following skills: painting, plumbing, carpentry, electrical, irrigation, roofing, concrete and basic metal work.
- Experience working with clients, customers, or the public.
- Experience using the internet, email, and mobile communication devices.
Working Conditions
- Union Membership: CUPE Local 1978.
- Hours of Work as provided in the Collective Agreement.
- On-Call rotation for afterhours emergency as per Collective Agreement
- Provide own vehicle and tools (see Appendix A); vehicle mileage allowance and tool allowance provided.
- Successful completion of a Criminal Record Check.
- Outdoor work environment – Field Dress Code
APPENDIX “A”: Minimum Tool List Requirement for Maintenance Assistant
- Adjustable wrenches 6” – 10”
- Claw Hammer 16 oz
- Hack Saw and Blades
- Screw driver #0 Robertson
- Screw driver #1 Robertson
- Screw driver #2 Robertson
- Screw driver #3 Robertson
- Screw driver # 2 stubby Robertson
- Screw driver Philips
- Screw driver slotted 12 “long 3/8
- Screw driver slotted 4” long 1/8
- Screw driver slotted 4” long 1/2
- Screw driver slotted 8” long 1/2
- Screw driver Stubby slotted
- Set Scrapers and putty knives up to 4”
- Set Hex Keys short
- Combination Steel Square
- Pliers Linesman 6” with side cutter
- Pliers diagonal cutting 7”
- Pliers 6”
- Pliers Channel Lock (water pump) 10” or longer
- Set Wrenches Open end/Box end ¼”- 1-1/8”
- Hammer
- Measuring Tape 12’
- Wood Plane 6”-9”
- Tube Cutter 1”
- Wood Chisel ½”
- Wood Chisel 1”
- Pipe Wrench 10”
- Hand Saw Fine Cut
- Drill Electric 3/8
- Drill Battery Powered 3/8
- Set Twist Drill Bits up to ½ “
- Drywall Tools, Putty Knives up to 12”, Mud Holders
- Tool box
Note: These tools are to be provided by the incumbent in the Maintenance Representative position upon commencing in the role. It is expected that tools used in performing work will be maintained in proper working condition over the course of employment.
How To Apply
Please review the full job description before applying and be sure to tell us how you meet our requirements. Please follow this link to apply: Here
